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Supporting the people who support everyone else

Hi, I’m Claire, a strategic partner for health and social care providers.

Organisations look to me when they are serious about strengthening leadership, improving culture and accountability, and embedding high performance to meet CQC care standards.

I’m not here to provide temporary fixes, but to partner with organisations to build sustainable leadership maturity that impacts both regulatory and financial outcomes.

I provide strategic support to care providers: CEOs, owners, boards and senior leaders. Executive coaching is part of this work, within a wider organisational strategy. I support care organisations to align their behaviours with their values, which leads directly to better governance. I’ve worked in social care since 1990 and have run award-winning care homes. This work matters deeply to me because I’ve lived it. I’ve led teams, supported front-line staff, and navigated the real-life challenges of delivering care with compassion. That’s the impact I’m committed to creating through Lumina Leadership – coaching and leadership development to help care providers create a workspace where everyone feels cared for

Find out more about Claire

Working with health and social care organisations across the North West and UK to strengthen CQC readiness, support leadership teams, and build confident, motivated workplaces. 

Some of our clients

Here’s how we can work together

There are five ways you can work with me:

Leadership Development Programmes – bespoke programmes delivered to your middle and/or senior managers.

The Culture Review – a detailed diagnostic to review and report on where you are now and exactly what should happen to develop your service.

Strategic Leadership Partnership – a 12-month retainer package encompassing in depth consultancy and executive coaching. It’s a strategic advisory relationship, focused on leadership culture and meeting the criteria to be Well Led within the CQC remit.

Lumina Leadership Circle – a monthly circle for senior leaders in the care sector. It offers peer-based strategic thinking time and accountability, led by somebody who’s managed outstanding services.

Executive Coaching – tailored support to help develop deeper leadership skills: critical and strategic thinking; influence on others; and tools to transform self-criticism. These sessions offer dedicated time and space to explore challenges, strengthen confidence, and align your leadership with your values and goals.

Find out more

What our clients say

Success Stories

I would certainly recommend Claire. She pushed me to think in different ways, which I found beneficial. I definitely feel a lot more productive at work since our sessions and feel Claire would be able to massively support others managers. My mindset has been a lot more positive, not just in work but life overall. Keep up the great work.

Zainab Saleem, Registered Manager
Registered Manager

Thanks for everything, this programme helped me grow in my role and I thoroughly enjoyed the experience.

Sian Kirkpatrick, Registered Manager
Registered Manager

The sessions have given me a lot of confidence in my role as a manager, and I now feel that I am doing okay. I have also learned that the overwhelming feelings I experience at times is due to my own personal development. Claire provided me with valuable advice on how to move forward, and I am actively applying all her suggestions. I believe this will help me become a better manager in the future.

Claire’s advice is invaluable and I wish I could have her in my life more, I already miss our sessions. I 100% recommend Claire, the difference in my role has been invaluable. Even if you think you’re doing okay, you will learn so much about yourself, and this knowledge can only help you improve.

Karen Sherlock, Service Manager
Service Manager

Working with Claire has been a transformative experience. Her ability to create a safe, supportive, and thought-provoking space has helped me unlock new perspectives, challenge limiting beliefs, and grow both personally and professionally. Through our sessions, I’ve gained clarity, confidence, and a renewed sense of purpose in my leadership.

What sets Claire apart is her deep empathy, insightful questioning, and unwavering commitment to helping me become the best version of myself.

Michelle Willets, Packaging Director
Packaging Director

The coaching experience enabled me to recognise things I needed to change in my work life, so I had a better work and home life balance. I now understand my leadership style and have started to change those things I wanted to change, including staff in decisions and building our vision for our service. 1 100% recommend Claire, she helped me focus on what I wanted and what I needed to change and I am now in a much better place both at work and at home. Thank you so much Claire, I will never forget this programme.

Deborah Whitworth (registered manager)
Registered manager

Claire provides a safe and comprehensive coaching experience which supports you as a whole person. She provided excellent homework materials which increased my understanding of how I was changing in midlife and we worked deeply together on aspects I brought to coaching. I felt supported through the transformation and loved working with Claire. I would wholeheartedly recommend Claire, she is a wonderful coach.

Karin Jones, Operations Director
Operations Director

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