Privacy Policy
Effective Date: 3 June 2025
At Lumina Leadership (https://luminaleadership.co.uk/), we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.
1. Who We Are
Lumina Leadership is a UK-based business providing leadership and personal development services. Our website is operated from the United Kingdom and adheres to the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. What Information We Collect
The only personal data we currently collect through this website is:
- Contact Information: When you use our contact form, we may collect your name, email address, phone number, and any other information you choose to provide in your message.
We do not knowingly collect data from individuals under the age of 16.
3. How We Use Your Information
We use your information to:
- Respond to your enquiry.
- Communicate with you regarding our services, if relevant.
- Maintain website security and performance.
We do not use your data for automated decision-making or profiling.
4. Legal Basis for Processing
Our legal basis for processing your personal data is:
- Consent: You have voluntarily submitted your information to contact us.
- Legitimate interests: To respond to your enquiry and operate our website effectively.
5. Sharing Your Information
We do not sell or rent your personal data. Your information may be processed by trusted third-party providers that help us operate our website or respond to enquiries, such as:
- Our website hosting provider
- Our email service provider
All third-party service providers are required to protect your data and only use it for the specific purpose for which we engage them.
6. Data Retention
We retain your personal data only for as long as necessary:
- To respond to your message
- To comply with legal obligations
Contact form submissions are typically deleted within 12 months, unless a longer retention period is required for legal or business reasons.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of any inaccuracies
- Request deletion of your data
- Object to processing
- Withdraw consent at any time (if applicable)
To exercise any of these rights, please contact us using the details below.
8. Security
We take appropriate security measures to protect your personal information from loss, misuse, or unauthorised access.
9. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.
10. Changes to This Policy
We may update this privacy policy from time to time. The latest version will always be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this policy or your personal data, please contact:
Email: info@luminaleadership.co.uk
Address: 6 Cranford Road, Manchester M41 8PR
What our clients say
Success Stories
Claire has provided exceptional Leadership and Management coaching within our Charity for our Managers. We are extremely pleased with the programme and the level of attention to detail that Claire maintains throughout her communication.
The feedback from all Managers and our Learning Manager has been overwhelmingly positive. We look forward to continuing our professional relationship with Claire as she supports the team’s ongoing development.
Colleague Learning and Development Manager
Working with Claire has been a transformative experience. Her ability to create a safe, supportive, and thought-provoking space has helped me unlock new perspectives, challenge limiting beliefs, and grow both personally and professionally. Through our sessions, I’ve gained clarity, confidence, and a renewed sense of purpose in my leadership.
What sets Claire apart is her deep empathy, insightful questioning, and unwavering commitment to helping me become the best version of myself.
Packaging Director
I would certainly recommend Claire. She pushed me to think in different ways, which I found beneficial. I definitely feel a lot more productive at work since our sessions and feel Claire would be able to massively support others managers. My mindset has been a lot more positive, not just in work but life overall. Keep up the great work.
Registered Manager
The coaching experience enabled me to recognise things I needed to change in my work life, so I had a better work and home life balance. I now understand my leadership style and have started to change those things I wanted to change, including staff in decisions and building our vision for our service. 1 100% recommend Claire, she helped me focus on what I wanted and what I needed to change and I am now in a much better place both at work and at home. Thank you so much Claire, I will never forget this programme.
Registered manager
Thanks for everything, this programme helped me grow in my role and I thoroughly enjoyed the experience.
Registered Manager
Since JM began this programme, I have seen a huge change in her mindset. She is a more critical thinker and a positive influence on others. She reviews things from both sides and understands the wider demands of the organisation. She is a more diplomatic leader and challenging direct report. I would recommend this to anyone. JM has had nothing but positive things to say about Claire and her overall experience. Claire has been helpful in keeping me updated with progress where it was needed and it has meant for us that we can keep and develop our home-grown talent.
Head of Independent Living Services
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